Terms of service

Overview

Welcome to Zanvori. Throughout this website, the terms “we,” “us,” and “our” refer to Zanvori. We operate this online store and provide access to all related products, services, content, tools, and features (collectively referred to as the “Services”) to deliver a reliable and secure shopping experience.

Our online store is powered by Shopify Inc., which supplies the e-commerce infrastructure that enables us to offer products and process transactions.

These Terms of Service (“Terms”), along with any policies referenced within them — including our Privacy Policy and Return & Refund Policy — govern your use of our Services. Please review these Terms carefully, as they outline important legal rights, responsibilities, and limitations.

By accessing or using our Services, you agree to comply with these Terms. If you do not agree, you should discontinue use of the Services.

Section 1 – Eligibility and Account Responsibility

By using our Services, you confirm that:

  • You are at least the legal age of majority in your jurisdiction, or
  • You are using the Services under the supervision and consent of a parent or legal guardian

You may be required to provide personal details such as:

  • Name
  • Email address
  • Billing and shipping information
  • Payment details

You agree that all information submitted is accurate, complete, and lawful.

You are responsible for safeguarding your account credentials and for any activity conducted through your account. Accounts may not be transferred, sold, or shared with others without authorization.

Section 2 – Product Information and Accuracy

We strive to present accurate product descriptions, pricing, and images. However, variations may occur due to:

  • Device display settings
  • Lighting conditions
  • Manufacturing differences

As a result, we cannot guarantee that product colors, textures, sizes, or appearance will exactly match what is displayed on your screen.

We reserve the right to:

  • Modify product details
  • Adjust pricing
  • Limit purchase quantities
  • Discontinue items
  • Restrict sales to certain customers or regions

These changes may occur at any time without prior notice.

Section 3 – Orders and Acceptance

Submitting an order represents your intention to purchase a product.

Zanvori reserves the right to:

  • Accept or decline orders
  • Cancel transactions
  • Modify order details

This may occur due to:

  • Inventory shortages
  • Pricing inaccuracies
  • Technical errors
  • Suspicion of fraudulent activity

Orders are considered confirmed only after:

  • Payment has been successfully processed
  • An official order confirmation has been issued

All purchases are subject to our Return & Refund Policy.

You agree that products purchased are intended for personal use only and not for resale, distribution, or commercial purposes unless authorized by Zanvori.

Section 4 – Pricing, Billing, and Payments

Prices displayed on our website may change without advance notice.

The final amount charged will be the price shown at checkout when the order is completed.

Unless stated otherwise, prices may not include:

  • Taxes
  • Shipping fees
  • Import duties
  • Customs charges

These additional costs remain the responsibility of the customer.

By providing payment information, you authorize Zanvori to charge your selected payment method for the full order amount, including applicable fees.

We reserve the right to cancel orders if:

  • Payment authorization fails
  • Billing information is incorrect
  • Fraudulent activity is suspected

Section 5 – Shipping and Delivery

Estimated shipping and delivery times are provided for reference only and are not guaranteed.

Delivery delays may occur due to factors beyond our control, including:

  • Carrier delays
  • Customs inspections
  • Weather conditions
  • Supply chain disruptions

Ownership and risk of loss transfer to the customer once the shipment is handed to the shipping carrier, unless otherwise required by law.

Section 6 – Intellectual Property Rights

All content available through the Services — including text, images, graphics, logos, designs, videos, and software — is owned by Zanvori or its licensors and is protected by intellectual property laws.

You are granted a limited license to access and use our Services for personal, non-commercial purposes only.

You may not:

  • Copy
  • Reproduce
  • Distribute
  • Modify
  • Sell
  • Exploit

any content from our Services without prior written permission.

Section 7 – Third-Party Tools

Our Services may provide access to tools or features supplied by third-party providers.

These tools are made available on an “as is” and “as available” basis.

We do not:

  • Control
  • Monitor
  • Guarantee

the performance, accuracy, or reliability of third-party tools.

Use of such tools is entirely at your own risk.

Section 8 – External Links

Our website may include links to external websites operated by third parties.

These links are provided for convenience only.

We are not responsible for:

  • Content
  • Privacy practices
  • Policies
  • Security

of third-party websites.

Accessing those sites is done at your own discretion.

Section 9 – Relationship With Shopify

Zanvori operates independently but uses Shopify as its e-commerce platform.

All purchases and transactions are conducted directly between you and Zanvori.

You acknowledge that Shopify is not responsible for:

  • Product quality
  • Shipping fulfillment
  • Customer service
  • Transaction disputes

and you agree to release Shopify from liability related to transactions made through our store.

Section 10 – Privacy and Data Processing

All personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our store operates on Shopify infrastructure, your information may be processed or stored by Shopify and its service providers, including those located outside your country.

By using our Services, you consent to this processing.

Section 11 – User Content and Feedback

If you submit reviews, comments, suggestions, or other materials to us, you grant Zanvori a worldwide, royalty-free, and perpetual right to use that content for lawful business purposes.

You confirm that:

  • You have the legal right to submit the content
  • The content does not violate any laws or third-party rights

Section 12 – Errors and Inaccuracies

Occasionally, our website may contain errors or outdated information related to:

  • Pricing
  • Product descriptions
  • Promotions
  • Availability

We reserve the right to:

  • Correct inaccuracies
  • Update information
  • Cancel orders

at any time without prior notice.

Section 13 – Prohibited Activities

You agree not to use the Services for unlawful or harmful purposes, including but not limited to:

  • Fraudulent activity
  • Unauthorized data collection
  • Distribution of malware
  • Violating intellectual property rights
  • Attempting unauthorized system access

Violation of these rules may result in suspension or termination of your access.

Section 14 – Termination of Access

We reserve the right to suspend or permanently terminate your access to the Services at our discretion, including situations involving:

  • Violation of these Terms
  • Fraudulent behavior
  • Misuse of the Services

Termination may occur with or without prior notice.

Any provisions that should remain in effect after termination — including liability limitations and intellectual property rights — will continue to apply.

Section 15 – Disclaimer of Warranties

All Services and products provided by Zanvori are offered on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties, including:

  • Merchantability
  • Fitness for a specific purpose
  • Non-infringement

We do not guarantee that:

  • The Services will operate without interruption
  • Errors will be corrected
  • Results will meet expectations

Use of our Services is at your own risk.

Section 16 – Limitation of Liability

To the maximum extent permitted by law, Zanvori and its affiliates shall not be liable for indirect or consequential damages, including:

  • Loss of profits
  • Loss of data
  • Business interruption
  • Service disruptions

Our total liability for any claim will not exceed the amount paid for the product or service involved.

Section 17 – Indemnification

You agree to defend and hold harmless Zanvori, its partners, and service providers from any claims or damages arising from:

  • Violation of these Terms
  • Breach of applicable laws
  • Infringement of third-party rights
  • Misuse of our Services or products

Section 18 – Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to remain in full effect.

Section 19 – Entire Agreement

These Terms, along with all referenced policies, constitute the complete agreement between you and Zanvori regarding use of the Services.

They replace any previous agreements or communications related to the same subject.

Section 20 – Assignment

You may not transfer or assign your rights or obligations under these Terms without prior written permission.

Zanvori may transfer its rights or obligations at any time, including during business restructuring, mergers, or asset transfers.

Section 21 – Governing Law

These Terms and any disputes related to the Services shall be governed by the laws of the United States, without regard to conflict of law principles.

Section 22 – Updates to These Terms

We may revise or update these Terms periodically.

Changes will take effect immediately upon publication on this page unless otherwise stated.

Your continued use of the Services after updates are posted indicates acceptance of the revised Terms.

Section 23 – Contact Information

If you have questions regarding these Terms of Service, please contact us:

Zanvori

Email: service@zanvori.com

Phone: +1 (650) 666-2622

Address:
149 Commonwealth Dr
Menlo Park, CA 94025
United States