Privacy policy
At Zanvori, protecting your personal information is an important responsibility. We are committed to collecting, using, and safeguarding your data in a transparent and lawful manner, consistent with applicable privacy regulations.
This Privacy Policy describes the types of information we gather, the reasons we collect it, how it is used, and the rights you have when interacting with our website and services.
By accessing our website or placing an order, you agree to the terms described in this policy.
How We Collect Information
We obtain information through two primary sources: details you voluntarily provide and data automatically generated when you interact with our website.
Information You Provide Voluntarily
You may share personal information with us when you:
- Place an order or complete a purchase
- Register or manage an account
- Subscribe to newsletters or promotional communications
- Contact our customer service team
The information you provide may include:
- Full name and contact information
- Shipping and billing addresses
- Phone number
- Payment and transaction details
Information Collected Automatically
When you browse or interact with the Zanvori website, certain technical data may be recorded automatically, including:
- IP address
- Browser type and device information
- Operating system details
- Pages viewed and time spent on the site
- Interaction patterns and usage behavior
- Data collected through cookies and similar tracking technologies
Purpose of Data Collection
We collect and use personal information only for legitimate business operations. These purposes may include:
- Processing and fulfilling orders
- Managing payments and shipping
- Providing customer support and responding to inquiries
- Improving website performance and user experience
- Communicating service updates and order notifications
- Detecting and preventing fraud or security risks
Marketing emails or promotional messages will only be sent if you have chosen to receive them.
How We Protect Your Information
We implement appropriate technical and organizational safeguards to help protect personal information from unauthorized access, misuse, or disclosure.
Our security practices include:
- Secure encrypted payment processing using SSL technology
- Restricted access to sensitive information within our organization
- Use of trusted third-party payment providers
- No storage of full credit or debit card numbers on our servers
Although we apply industry-standard security measures, no online system can be guaranteed to be completely secure.
Sharing of Personal Information
Zanvori does not sell, rent, or trade customer personal data to third parties for marketing purposes.
We may share limited information with trusted service providers only when necessary to operate our business effectively. These partners may include:
- Payment processors
- Shipping and delivery partners
- Website hosting and technical support providers
- Analytics and performance monitoring services
All third-party partners are required to handle data responsibly and use it only for authorized business purposes.
Advertising and Analytics Services
We may collaborate with third-party advertising and analytics platforms that use cookies or tracking technologies to measure website performance and deliver relevant advertisements.
These platforms may include:
- Meta (Facebook and Instagram)
- AppLovin
Any data collected by these external services is governed by their own privacy policies. You may adjust your preferences through your browser settings or directly through those platforms.
Cookies and Tracking Technologies
Cookies are small data files used to support website functionality and improve user experience.
We use cookies for purposes such as:
- Enabling essential website features (shopping cart and checkout)
- Analyzing website usage and performance
- Supporting advertising and marketing activities
You may disable cookies through your browser settings at any time. Please note that certain website features may not function properly if cookies are disabled.
For more details regarding Shopify cookies, please visit:
https://www.shopify.com/legal/cookies
Links to Third-Party Websites
Our website may contain links to external websites operated by other organizations. We are not responsible for the privacy practices, policies, or content of those third-party websites.
We encourage users to review the privacy policies of any external websites before submitting personal information.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent to marketing communications
We make this Privacy Policy publicly available and update it when necessary to remain compliant with legal requirements.
Do Not Track Signals
Some web browsers offer a "Do Not Track" feature. At present, there is no universal industry standard for responding to these signals, so our website does not currently respond to them.
Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors.
If you believe that a child has provided personal data to us, please contact us immediately so that we can remove the information.
Data Breach Response
In the unlikely event of a data security incident involving personal information, we will take prompt corrective action and notify affected individuals as required by applicable laws and regulations.
Email Communications and Compliance
We may use your email address to:
- Send order confirmations and shipping notifications
- Respond to customer service requests
- Provide updates about products or promotions (only if you opt in)
We comply with email marketing regulations by:
- Clearly identifying the sender
- Providing accurate subject lines
- Offering a simple unsubscribe option
- Respecting opt-out requests promptly
You may unsubscribe from marketing emails at any time using the link included in the email.
Updates to This Policy
We may revise this Privacy Policy periodically to reflect operational, legal, or technological changes.
Any updates will be posted on this page. Continued use of our website after changes are published indicates acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Zanvori
Email: service@zanvori.com
Phone: +1 (650) 666-2622
Address:
149 Commonwealth Dr
Menlo Park, CA 94025, United States